Shipping policy
Vildmark provides shipping to Australia, USA and Canada.
Fast shipping is dispatched from our warehouse. All shipping times are measured in actual days, not business days. However, delivery may not be available on weekends in your area, so please factor that in.
Our delivery times are based on real-world data collected from past orders and for the United States we are are delivering early on ~70% of our orders.
The total delivery time for your order is the sum of the processing time and the shipping time.
Processing begins on the day your order is placed. Please be aware that orders placed after 6pm will be processed the next day. We strive to finish processing within 2 days, however, larger orders and bulk purchases may require some additional processing time. Once your order is processed, it is ready to ship and you'll get a notification soon after.
Shipping Plan for Australia
| Plan | Order Condition | Cost | Processing time | Shipping Time |
| Standard | None | Free | 1-2 Days | 4-10 Days |
Shipping Plan for Canada
| Plan | Order Condition | Cost | Processing time | Shipping Time |
| Standard | None | Free | 2-3 Days | 5 - 15 Days |
Shipping Plan for United States
| Plan | Order Condition | Cost | Processing time | Shipping Time |
| Standard | None | Free | 1-2 Days | 6 - 12 Days |
Shipping Policy Statement:
Please note that shipping times may be affected by several factors, including customs inspections, extended handling times, and inaccuracies in the shipping details provided. We strive to ensure timely delivery but cannot guarantee specific arrival dates due to these potential delays. We recommend verifying your shipping information at checkout to minimize any issues.
Cancellation Policy:
Orders may be canceled within 24 hours of purchase. To request a cancellation, please contact our customer service team promptly. Once an order has been processed or shipped, it cannot be canceled. In such cases, you may need to follow our return process once you receive the item.